Terms & Conditions


Bullcharge Ltd.

Seat and registered office: 59, Tsar Boris III Blvd, Krasno selo District, Sofia, 1618

UIC: 206554834

VAT code: BG206554834

MRP: Johann Henricus Houf and Roumen Vassilev Nikolov


E-mail: office@bullcharge.one


Seller Bullcharge Ltd

Domain bullcharge.one and its sub-domains.

Customer  any natural or legal person or other legal entity that uses the Website of the online store of Bullcharge Ltd in any way, including but not limited to viewing it, making orders from it, buying, returning goods and more.

Account  a section of the Website formed by an email address and password, which allows the Client to send the Order and which contains information about the Client and the history of some of his actions on the Website (Orders, tax invoices, etc.)

Contents All information on the Website that is accessible via an Internet connection and the use of an Internet-connected device; The content of any communication from the Buyer to the Seller sent by electronic means and / or any other available means of communication; Any information provided in any way by an employee / associate of the Seller, the Buyer by electronic or other means for its remote transmission; The information related to the Goods and / or the Services and / or the applied tariffs by the Seller in a certain period of time; The information concerning the Clients and related to the Goods and / or the Services and / or the applicable tariffs from third parties, with which the Seller has concluded in some form partnership agreements; Data about the Seller or other data related to him.

Transaction The action by Bullcharge Ltd to recover an amount to the Buyer as a result of cancellation or non-performance of a contract of sale from the Website, carried out only by bank transfer.

Specifications all characteristics and / or descriptions of the Goods and Services as specified in their description.

Review - a written evaluation by the owner or user of a product or service, an edited evaluation based on the personal experience and skills of the evaluator to make quality comments and say whether or not the product or service meets the characteristics specified by the manufacturer.

Rating - a method of expressing the level of satisfaction of a User / Customer / Buyer in relation to a particular product. The rating is expressed in the form of stars, and each product can receive a rating of one to five stars. This degree of satisfaction will always be accompanied by a review written by the User / Customer / Buyer of a product or service.

Comment an assessment or critical remark at the end of a Review or other comment.

Question Form of address to other Users / Customers / Buyers in order to obtain information about the products or services on the respective page.

Answer written information that is transmitted to the User / Customer / Buyer who asked a question on the Website, on the page of a particular product. The answer is an explanation provided by one User / Customer / Buyer to another User / Customer / Buyer within one dialogue.


The General Terms and Conditions of Bullcharge Ltd are mandatory for all users of the Website.  Any use of this SITE means that you have (a) carefully read the general terms of use and (b) have agreed to abide by them unconditionally.

The General Terms and Conditions may be changed unilaterally by Bullcharge Ltd at any time by updating them. These changes take effect immediately and are mandatory for all users / customers.

Bullcharge Ltd has the right to make changes to the terms of use at any time in its sole discretion or if they are imposed by virtue of an effective regulation. They may have a retroactive effect on already delivered and confirmed orders.

In any case of change of the general conditions Bullcharge Ltd will inform its Clients by publishing the changes on the Website. In this sense, you as a Customer have the obligation to make inquiries about possible changes to the general conditions of the Website each time you use it.

If any of the provisions of these general terms and conditions of use of the Website prove to be invalid or inapplicable, regardless of the reason, this does not entail the invalidity or applicability of the other provisions.

Bullcharge Ltd makes every effort to maintain the accuracy of the information provided on the Website. However, given the possible technical errors or omissions in this information, Bullcharge Ltd clarifies that the images of the products are informative and guiding, respectively, the delivered products may differ from the images due to changes in their characteristics or design.

The features or prices of the products described on the Website are binding on Bullcharge Ltd and may be adjusted at any time. Bullcharge Ltd cannot be held liable for damages from possible obvious technical errors that have occurred or been made on the Website.

Due to the limited space and consistent structure of the information, product descriptions may sometimes be incomplete. However, at Bullcharge Ltd we strive to provide the most relevant and important information.

All goods, including those in promotion / discount, are sold and delivered until the quantities are exhausted, even if this is not explicitly stated on the Website.

The Website may contain links to other sites. Bullcharge Ltd is not responsible for the privacy policy of websites that it does not administer, as well as for other information contained therein.


By registering an Order on the Website, the Buyer agrees to receive the relevant Product or Service from the Seller for a fee.

The Seller will send you a notice for registration of the Order in its system, which does not make sense to accept, confirm or undertake to fulfill it. This notice is made by the Seller electronically (email) or by phone.

In this sense, the Seller has the right not to deliver part or all of the Goods or not to perform part or all of the Services of the Order at its discretion inclusive, but not only due to depletion of stock or change in price. In all cases, the Seller notifies the Customer by email or telephone. In this situation, the sole responsibility of the Seller is to return any pre-received price of the Goods or Services.

The distance sales contract between the Seller and the Customer is considered concluded at the time of receipt by the Customer of his e-mail notification from the Seller that he is ready to send the Goods from the Order or provide the Service.

The contract of sale concluded between the Customer and the Seller consists of these general terms and conditions and the information requested and provided by the Buyer on the Website.


The access to shop.bullcharge.one for the purpose of order registration is allowed to each Client.

Bullcharge Ltd reserves the right, in its sole discretion, to restrict the access of any Client to the execution of an Order and / or to any of the possible payment methods if it deems that this would be to the detriment of Bullcharge Ltd in any way. way. In this situation, the only right of the Client is to contact Bullcharge Ltd on+359898455955 to be informed about the reasons that led to the application of the above measures. Bullcharge Ltd shall not be liable for any damages that the Client has suffered or may suffer as a result of this decision, regardless of its correctness or validity.

The Client has the right to publish opinions about Goods and / or Services, as well as to contact Bullcharge Ltd at the addresses indicated in the "Contacts" section of the Website. Posts or messages that contain obscene language or inappropriate vocabulary will be removed from the Website or ignored. The Seller has the freedom to process the information received from the Client without the need to motivate his actions in this regard.

Communication with the Seller can be done through direct contact with him or at the addresses listed on the Website in the "Contacts" section. The seller has the freedom to handle the information received without the need to justify it.

In case of unusually high traffic on the Internet, Bullcharge Ltd reserves the right to require Customers to manually enter the validation codes type "captcha" in order to protect the information published on the Website.

Bullcharge Ltd may publish advertising or promotional information about the Goods and / or Services and / or about the promotions offered by the company or its partners for a certain period of time, as well as information about stocks.

All prices of the Goods and / or Services on the Website are final and are announced in BGN (BGN) including VAT and all other taxes or fees required by law.

In the case of online or bank payments, the Seller shall not be liable for any charges in connection with any fees, commissions or other additional payments made by the Buyer or his bank in connection with the transaction itself, and in the cases of currency exchange applied by the bank that issued the card to the client, in the cases where the currency is different from BGN. Payment by credit or debit card to Bullcharge Ltd is accepted as an international payment by some banks in Bulgaria and according to their rules for working with cards and card payments in this type of transaction banks have the right to charge additional fees.

The same applies to transactions in which Bullcharge Ltd makes to the customer, whether it does so in connection with the refund of any payment to the latter or for any other reason. The costs associated with such payments are solely at the expense of the Buyer. Therefore, Bullcharge Ltd recommends its customers not to consult their bank for any additional fees that may be charged to them for online payments or those through a bank for goods sold by Bullcharge Ltd.

All images posted on the Website are for the sole purpose of providing some idea of ​​the type of Product / Service offered, not to accurately represent it. Accordingly, some of the images of the Goods or Services on the Website (static / dynamic images / multimedia presentations, etc.) may not correspond to the appearance of the respective Goods or create a false impression of the Service offered. The Customer has no right to claim any responsibility of the Seller for such discrepancies.


The Seller has the right to use subcontractors for the performance of the Services offered on the Website, without the need to notify or obtain the consent of the Buyer. The seller will be responsible for the actions of these subcontractors as if they were his own.


The content as defined in the Definitions chapter, including but not limited to logos, any graphics or inscriptions, commercial symbols, dynamic symbols, texts and / or multimedia content of the Website, is the exclusive property of Bullcharge Ltd.

Bullcharge Ltd has and retains all intellectual property rights in any way related to the Website, whether its own or obtained through contractual licenses or in any other lawful manner.

Nothing in the distance agreement concluded between Bullcharge Ltd and the Client shall be deemed to be permission from Bullcharge Ltd to copy, distribute, publish, provide to third parties, change in any way any part of The content, including but not limited to the content of trademarks, logos, multimedia content of the Website or descriptions of the Goods or the Services in any way, including by introducing any content external to the Website, removing the signs indicating the ownership of Bullcharge Ltd on the Content. The Client is not entitled to transfer, sell, distribute materials created by reproducing (copying), modifying or publishing the Content, except with the express consent of Bullcharge Ltd.

Any Content to which the Client has access, regardless of the means, is subject to regulation by these general terms.

The Client may copy, transfer and / or use the Content only for personal non-commercial purposes, only in cases where this does not contradict the provisions of this chapter of this document.

The Client has the right to use the Content for commercial purposes only if he has received the written consent of Bullcharge Ltd for this and only to the part of the Content, to the manner and extent of its use, and within the time limits for which such consent is given explicitly. Any subsequent or different use of the Content will be considered a breach of this agreement between Bullcharge Ltd and the Client and a breach of the intellectual property rights of Bullcharge Ltd, which has the right to seek the Client's responsibility for this.

The mere sending to the Client or referring to the Content or parts thereof by Bullcharge Ltd will not be considered as consent of Bullcharge Ltd to allow the Client to use the Content or parts thereof for purposes other than his personal needs. , regardless of the means of communication used by Bullcharge Ltd.

Any use of the Content for purposes other than those expressly permitted in these general terms and conditions or in any other express written consent given by Bullcharge Ltd is prohibited.


The Customer may place Orders on the Website by adding the desired Goods and / or Services to the shopping cart, following the steps specified on the Website to complete and submit the relevant Order.

Each item and / or service added to the shopping cart is available for purchase within the available quantities. Adding one Product and / or Service to the shopping cart without completing it does not lead to the registration of the order and the automatic saving of the Product / Service.

The seller assumes responsibility for the delivery of only one product in a registered order. The remaining number of products of the same model will be confirmed or rejected depending on the available quantities.

The Client undertakes and is responsible for all data for the purchase, which he has declared through his completed and sent to the Seller order to be true, complete and accurate as of the date of sending the order.

By sending the order, the Customer allows the Seller to contact him in any possible way, when necessary in connection with the order or the contract.

The Seller has the right to refuse to fulfill (cancel) the Order made by the Client, for which it should notify the Client. Cancellation of the order does not entail any responsibility or subsequent obligation of one of the parties to the other in connection with it and accordingly neither of them has the right to seek compensation from the other for its cancellation in the following cases:

  • non-acceptance by the issuing bank of the Client of the transaction for online payment;
  • implementation of the money transaction, which does not lead to the receipt of funds on the Seller's account for online payments;
  • the data provided by the Client on the Website are incomplete and / or incorrect.

The Customer will bear all direct costs for the return of Products offered by Bullcharge Ltd in case of withdrawal from the Agreement and stated this within the withdrawal period provided by the Seller. The customer should return the product to Bullcharge Ltd at the address: bul. "Tsar Boris III" 59, 1612 Hipodruma, Sofia.

The Seller undertakes to refund the paid price of the Contract concluded at a distance from which the Customer has withdrawn within 14 (fourteen) days from the date of receipt of the notice of withdrawal from the Contract and return of the goods by the Customer. The amount will be refunded as follows without incurring any additional costs for the Client:

  • In the event that the payment is made by bank card, the refund shall be made by ordering a reverse operation on the card with which the payment was made within the time limit of 3 Days.
  • Payments made by cash on delivery - by refund to a bank account additionally provided by the Client

The Seller has the right to delay the refund in cases of withdrawal from the Contract until the receipt of the sold Goods or until receipt of proof that they were sent, if he did not offer to take the Goods himself, whichever occurs earlier.

Only consumers within the meaning of the Consumer Protection Act have the right to return goods in respect of goods offered by the partners of Bullcharge Ltd and all customers in respect of goods offered by Bullcharge Ltd, provided that when ordered more than one piece of a given brand and model of goods, the packaging of only one product has been unsealed, and the rest will be returned to the seller sealed.

In case the ordered and prepaid Goods and / or Service by the Client cannot be delivered / provided by the Seller, the latter will inform the Client about this and will refund the already paid Goods and / or Service to the Client's account within 7 (seven) days from the date on which the Seller has established this fact or from the date on which the Buyer has clearly expressed his desire to terminate the Contract.


The Client has no right to withdraw from the Agreement in the following cases:

  • in the provision of services where the service is fully provided and its implementation has begun with the explicit prior consent of the Client and confirmation by him that he knows that he will lose his right of withdrawal after the contract is fully performed by the Seller;
  • in the case of the supply of goods or services, the price of which depends on fluctuations in the financial market which cannot be controlled by the Seller and which may occur during the period for exercising the right of withdrawal;
  • upon delivery of goods made to order by the Client or according to his individual requirements, ie. upon delivery of Goods made to order by the Client;
  • in case of delivery of sealed goods, which are unsealed after their delivery and cannot be returned due to reasons related to hygiene or health protection;
  • in the case of the supply of goods which, after being delivered and, by their nature, have mixed with other goods from which they cannot be separated;
  • when providing digital content that is not delivered on physical media, when the execution has started with the explicit consent of the user, who has confirmed that he knows that in this way he will lose his right of withdrawal.


The Customer agrees that by providing any personal or other data to the Seller, they may be used by the Seller for any lawful purpose, without the Seller having to seek the Customer's consent to process them in each case.

The Client is not entitled to make public declarations, statements or other public disclosures about the Order or the Contract without the prior written consent of the Seller.

The Customer agrees to provide Bullcharge Ltd with unlimited access to any materials and information that it sends to the Seller through or in connection with the Website, regardless of whether it has placed an Order and made a transaction through the Website. Seller has the right to use, reproduce, publish, modify, transmit and distribute this information or materials. Customer expressly agrees that Seller may freely use and process for its own purposes the ideas, concepts or know-how provided by Customer in any way through or in connection with the Website or the actions / omissions performed by Customer during or in connection with the Website. Bullcharge Ltd has no obligation to keep the information thus obtained confidential, insofar as this is not required by applicable law.

By providing his data to the Seller (including e-mail), the Client gives his explicit consent to contact Bullcharge Ltd or third parties who are partners of Bullcharge Ltd and are providers of marketing services, government, municipal or non-governmental agencies. or companies in the field of insurance, where this is provided by the specific legislation, as well as other companies with which Bullcharge Ltd may develop joint programs for offering the Goods and / or Services on the market, etc.

Clients are responsible for maintaining the confidentiality of their password and account and are fully responsible for all actions performed through their account or password. Bullcharge Ltd recommends its customers using the Website to log out of their account at the end of each session by clicking the "Exit" button.


The newsletters of Bullcharge Ltd, containing information about trade discounts and other promotions, are also sent to the company by partners of Bullcharge Ltd.

The moment the Client creates an account on the Website, he has the opportunity to express his consent to receive Newsletters. The option regarding the consent to receive a Newsletter can be changed at any time by contacting Bullcharge Ltd.

The Client may express his refusal to receive a Newsletter at any time using the special link located in each Newsletter or by calling +359898455955

Refusal to receive Bulletins does not automatically mean withdrawal of consent to the conclusion of this contract.


The prices of the Goods and Services announced on the Shop.bullcharge.one Website are final and include VAT, as well as all other taxes and fees provided for in the current legislation.

The price, the method of payment and the term for payment when issuing a pro forma invoice or invoice are specified in each Order.

The client is obliged to provide all the necessary information for the issuance of the invoice in accordance with applicable law.

The Seller will issue to the Client an invoice for the ordered and delivered Goods / provided Services based on the information provided by the Client.

Bullcharge Ltd issues an invoice for each payment under the Order, regardless of whether the Client is a natural or legal person. The Customer agrees to receive the invoice physically together with the Goods, as well as electronically to the email specified by the Customer in his Account. In case these payment documents have not arrived with the shipment, please notify us by e-mail within 48 hours: office@bullcharge.one

Bullcharge Ltd does not issue or send invoices for purchases or other payments related to purchases of Goods and / or Services offered by the partners of Bullcharge Ltd, who have the obligation to do so in accordance with applicable law.

In order to properly compile the invoice for the respective Order, the Client is obliged to constantly update the data in his account. He is obliged to review the information specified in the relevant Order to ensure that they are complete, correct and accurate.


The Seller offers all Goods on the Website with a guarantee of conformity of the goods with the Contract in accordance with applicable law and warranty policy of the respective manufacturer or official distributor of the Goods.

With regard to the Goods sold and delivered by Bullcharge Ltd, the warranty certificates are issued by the manufacturer or are issued by Bullcharge Ltd.

With regard to the goods sold and delivered by the partners through the platform bullcharge.one, the Customer should receive upon delivery of each Goods that have a warranty, a warranty certificate with all the details of the service center, which provides repair in warranty period. Bullcharge Ltd are the only ones responsible for the availability of the legally required documentation that should accompany the goods purchased by them, as well as for the provision of warranty service.

Warranty certificates issued by Bullcharge Ltd itself will be sent to the Client on paper.

The Buyer is obliged to regularly update the data in his Account and review them before each order, as the Seller will use them when filling out and issuing the warranty certificate. The Buyer should keep in mind that the Seller will not re-issue warranty certificates issued on the basis of incorrect or old data that the former has not updated, which will lead to the expiration of the warranty for the products concerned.

In the event that the Buyer does not notify Bullcharge Ltd of the lack of the warranty certificate within a maximum of 48 (forty eight) hours of receipt of the goods, to the email address office@bullcharge.one, it will be considered that it was provided by the Seller .

Repair / repair of products outside the warranty period or within this period, but provided that the Seller's obligation to bring the goods in accordance with the contract of sale is waived for any reason payable by the Buyer and is performed within a period agreed between the parties.


The ownership of the Goods will be transferred upon their transfer to the Buyer, after the payment has been made by him. The delivery of the Goods will be certified by the signature of the Buyer on the transport document provided by the courier.


The writing of Reviews can be done by Users / Customers / Buyers, in the "Reviews" section. The information written can be both positive and negative and will relate to the characteristics and use of a product or service.

At the time of registration of a Review on the Website, Users / Customers / Buyers grant Seller a non-exclusive, permanent, non-refundable, unrestricted license and the Seller's right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.

Each User / Customer / Buyer, at the time of publication of the Review in the above sections, undertakes to comply with the following rules:

  • refer only to the characteristics and / or use of a particular product or service, avoiding information related to aspects that may change (price or promotional offers) or information about the evolution of the Order;
  • to use only Bulgarian language. Words or expressions are also allowed, which, although not considered Bulgarian, are widely used by all media in the field;
  • to use appropriate expression, non-aggressive, without offensive expressions or those that may affect another User / Customer / Buyer;
  • to ensure the correct placement of the entered content on the Website as follows: each Review to be published in the "Reviews" section.
  • ensure that the information entered by them is realistic, correct, non-deceptive and in accordance with applicable law, including the rights of others, copyright, trademark, license or other proprietary rights, advertising or confidentiality;
  • use this service only to communicate or obtain additional details about a particular product or service from the Website, without referring to other companies that promote the sale and purchase of products and services;
  • not provide or request, in any way or form, personal data (contact details, delivery or residence address, telephone numbers, email addresses, first and / or last names, etc.) or other information that may lead to until the disclosure of such personal data;
  • not to publish information and / or details about URLs (links) from other sites that have the same business as the Seller;
  • not to try to manipulate the services provided by the Seller and not to enter Reviews that contain materials of an advertising nature;
  • not to use Reviews as a means of communication with the Seller, for this purpose the Seller's contact details published on the Website will be used.

In addition to the critical realistic assessment, at the time of publishing one Review, the User / Customer / Buyer will add one Rating for the respective product or service. Reviews, together with their respective Ratings, will affect the overall Rating of the product or service. Thus, a Review that is accompanied by a high Rating leads to an increase in the overall Rating, and a Review that is accompanied by a Low Rating leads to a decrease in the overall Rating.

Users / Customers / Buyers who post Reviews to which they attach photo or video files will follow the following rules:

  • uploaded files will contain images and / or videos about the product or service for which they are writing reviews, making sure that the uploaded files respect copyright;
  • The uploaded files do not contain violence, adult content, obscene language or other content that offends another person / group based on race or ethnic origin, religion, disability, gender, age, military service, sexual or political orientation;
  • uploaded files do not contain information related to other persons;
  • The uploaded files do not contain URLs or watermark images to other sites that do the same business as the Seller.

When a Review is declared by a User / Customer / Buyer to be inappropriate content, from a strictly subjective point of view, this content is carefully reviewed by the Seller to determine whether it violates the terms of use of the Website. Published texts, photos or videos are removed from the Website only after verification by the Seller.

In the event that the Seller finds a repeated violation of the Terms of Use, he reserves the right to limit the ability of the User / Customer / Buyer to publish Reviews.


The Seller shall not be liable for any damages suffered by the Buyer or third parties as a result of force majeure or those beyond the control of the Seller.

In all other cases, the Seller's liability is limited to a maximum of the value of the ordered and paid Goods.


Bullcharge Ltd is a personal data administrator entered in the Information System for Electronic Registration of Personal Data Administrators.

Pursuant to the requirements of Convention 108 for the Protection of Individuals with regard to Automatic Processing of Personal Data and the Personal Data Protection Act of the Republic of Bulgaria, Bullcharge Ltd is obliged to process personal data under conditions guaranteeing their storage and prevention of accidental loss goals.

The purpose of data collection is: notifying Customers about the information in their Accounts, notifying Buyers about the status of their Orders, evaluating the offered Goods and Services, other commercial activities, advertising the Goods and Services, marketing, advertising, media, administrative, research, market research, tracking and monitoring sales and customer behavior.

By filling in the data in the form for creating an account and / or Order, the Client declares and unconditionally accepts that his personal data will be included in the database of Bullcharge Ltd and gives his explicit and unambiguous consent to all data be archived, used and processed without territorial and / or time limit by Bullcharge Ltd, its partners and partners for activities such as, but not limited to, commercial activities, product and service promotions, marketing, advertising, media, administrative, research, research market, to monitor and monitor sales and consumer behavior.

Also, the Buyer gives his explicit and unambiguous consent that this data may be transferred to and processed by Bullcharge Ltd, its related parties, partners and other third parties in the country and abroad.

Each Buyer is deemed to have been informed by these general terms and conditions that he is guaranteed the rights provided for the processing of personal data, respectively the right to information, as well as the right to change his personal data.

The Buyer agrees and allows Bullcharge Ltd to provide his personal data to other companies with which he is in partnership, but only if the latter have undertaken to store and process them in accordance with the law. Such companies are: providers of marketing services, couriers providing payment / banking services, telemarketing or other services provided by companies with which Bullcharge Ltd may develop joint programs for offering on the market of the Goods offered by it or its partners and Services, insurance companies.

The personal data of the Buyer may be provided to the prosecutor's office, the police, judicial institutions or other state bodies, on the basis of and within the framework of legal provisions and as a result of an explicit request made by them.


Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to force majeure. Force majeure is an unforeseeable event, beyond the control of the parties, which cannot be avoided.

If within 14 (fourteen) days from the date of the event, it does not stop, each party has the right to notify the other party that it terminates the Agreement without owing the other compensation for any damages.


Returning goods purchased online from shop.bullcharge.one is very easy. It is your legal RIGHT to cancel your online purchase within 15 days.


To keep the original packaging and the complete set of the received product. Keep everything, really everything - boxes, books, plastic bags and pouches.

You have the right to test the purchased product and make sure that you like it, but you are obliged to keep it in perfect condition and appearance. The returned product must be without traces of use, without scratches, without traces of shocks and with all protective coatings that the product had upon receipt.

The original packaging, all books and documents, incl. property documents must be sound, not scratched or damaged.

When purchasing several identical products, only 1 unpacked product may be returned. The rest will be accepted only if all boxes / packages are sealed and their integrity is not damaged.

The transport costs for the return of the product are borne by the Customer.


Special orders - an order for goods that is not available in the warehouse of Bullcharge Ltd (with a color different from the standard) and will be ordered especially for you. We will inform you in advance that the product is a special order and the conditions for return do not apply to it.

Amounts paid for services that have already been consumed - repairs, software installation, equipment insurance, additional guarantees purchased.

Shipping costs, payment fees and cash on delivery (return of equipment does not refund shipping costs, payment fees or cash on delivery paid by you at the time of purchase).

Goods that are not in their original packaging or parts of it are missing, as well as damaged, deleted or torn serial number and / or warranty sticker.

Goods with poor appearance and visible traces of use - scratches on the body, screen, etc. scratches.

Goods with registered original warranties in the manufacturer's system.

Products that have had their operating system changed or other programs that were present when the product was shipped.


Once we receive the returned product, the contents of the shipment will be reviewed and processed by our team.

In order to avoid cases of misuse when returning products, we will inspect and test the returned equipment in our authorized service. If no damage is found, it can be replaced. Usually the period in which you will receive an answer from us, whether the equipment can be replaced, is up to 3 working days.

The value of the returned products will be refunded within 14 calendar days to the account you provided with the return request.


Liability for damages caused by breaking, scratching, flooding, burning, etc. impacts excluding the usual testing and use of the products by the User.

Upon acceptance of the returned goods by the User, we reserve the right to inspect the products for damages and impacts caused by any unusual use on your part. In case of presence and establishment of such damages, Bullcharge Ltd will make a set-off from the amount for compensation, according to the assessment of the established damage and according to art. 55 para 4 of the CPA. Examples:

part of the complete set is missing (missing accessories, packaging, cables, original stickers, user manuals) Up to 25% of the amount paid is deducted.

the original packaging is damaged (damaged, torn, scratched)

the original software with which the equipment was purchased has been deleted or damaged - the value of the deleted software is deducted, including the effort to restore the original appearance of the product.


The amount of the returned product will be returned within 14 days from the date of return of the goods.

To return the purchased equipment, contact us by phone: 0898455955.


If you want to return the goods after more than 15 days have passed from the date of purchase, the goods are accepted as second-hand goods for purchase. The purchase price is determined depending on the condition of the goods and the condition of the equipment, as well as the period of use. The exact purchase price can be determined on the spot at the base of Bullcharge Ltd or at its partners, after being reviewed and tested by an employee. The term for determining the price of the equipment is up to 3 working days from the date of receipt. Bullcharge Ltd reserves the right not to repurchase the goods without giving explanations or stating the reasons.